Are you making the most of your staff? The greatest assets of any business are the people you work with – but only if they are performing consistently and well. Aligning staff for growth means taking your business to the next level. Sharing your business plans and goals with your employees can be extremely advantageous….
Read More4 Keys to Creating a Winning Culture
No matter what size outfit you’re leading, businesses ultimately succeed or fail on the strengths and weaknesses of their internal cultures. While companies that fall short in this respect can occasionally knock out stellar results for a limited time, the hallmark of all long-term success stories is the presence of a carefully created culture that…
Read More3 Steps to Make Sure Team Members Don’t Become Part of the Problem
Anyone who’s been around the business block a couple of times almost certainly has more than their fair share of horror stories to tell around “strategic revamps”, “pivots” and “repositioning”. Things, to put it kindly, don’t always go well. The sad fact is that, while there’s no doubting the need for ongoing strategic review at…
Read MoreThe 5 Habits That Define Successful Teams
Once you’re through the initial panic of getting your small business off the ground on your own, attention soon turns towards putting the right team in place to secure your firm’s long-term future. Get the mix right, and you can look forward to many years of calm, steady growth. Get it wrong, and you’ll be…
Read MoreHow To Transform Customer Support From A Money Pit To A Profit Centre
The subject of customer support isn’t generally one that fills most small business owners’ hearts with glee. When time and resources are tight, clearing the decks to handle customer feedback, some of it potentially negative, can seem like a big task to tackle. There is, however, a much rosier view that can be taken of…
Read MoreThe 5 Habits Of A Successful Team
Once you’re through the initial panic of getting your small business off the ground on your own, attention soon turns towards putting the right team in place to secure your firm’s long-term future. Get the mix right, and you can look forward to many years of calm, steady growth. Get it wrong, and you’ll be…
Read MoreHow to Tackle That Crucial Hiring of First Salesperson
In the early stages of most businesses, it’s the founder who’s doing the heavy lifting in terms of sales. They’re typically the person with the best product knowledge initially, and have the drive and passion to really seal the deal in those crucial early months. There comes a stage, however, where you’ll naturally be looking…
Read MoreFour Fatal Mistakes To Avoid For Sales Team Leaders
If you’re managing a sales team, you’ll know that the list of factors which can seriously impact your team’s performance is a long one. For example, you’re at the mercy of both the marketing department and broader market forces. Wider economic cycles can also turn even the most carefully laid sales plans to ashes within…
Read MoreHow to Navigate the 6 Stages of Small Business Growth
Small business growth is a well-trodden journey with defined stages. Though the path ahead may seem daunting at the outset, you can take comfort in the fact that this is a road many people have travelled before – and that there’s a clear path towards long-term success there for you to learn from. Arming yourself…
Read More5 Key Steps to Put Together a Winning Team
Once through the white-knuckle ride of the first eighteen months in business, it soon becomes clear to most entrepreneurs that their long-term prospects are going to be largely down to how well they can build truly effective teams. Get the mix right and you’ve got one of the most important building blocks of a successful…
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