Busy, busy, busy. If there’s one thing we can say for certain these days, it’s that everybody is extremely busy. The real question though is not how busy you are but how much you’re actually getting done. We all have the same 24 hours available to us each day but have you ever noticed how…
Read MoreHow to Keep Calm in the Face of Last Minute Projects
One of the main bugbears of modern office life is that you are very rarely in total control of your working week. More often than not, just when you think you have your working week nicely scheduled and divided into manageable chunks, something large and unexpected will arrive in your inbox and leave those best…
Read More4 Steps to Beat a Bad Mood
As humans we are mood-driven creatures by nature but those moods need to be actively managed. Learning to control rather than simply react to negative thoughts or emotions is one of the most important life-skills you can master. How often have you seen a colleague or boss get a crucial decision wrong because they were…
Read More4 Tips To Turbocharge Your Primary Goal
Most people, when pressed, will be able to identify one big primary goal that they have in their life at any given time. It could be learning a new language, being a better parent, getting in shape for summer or smashing last year’s sales record. Admittedly, identifying that primary goal can take a bit of…
Read More4 Steps To Tame Your To Do Lists With The Power Of Negative Thinking
Have you ever stopped to wonder what the most critical part of your day is? Or are you simply too busy fire-fighting to even consider the matter? Even posing the question is a useful exercise. It’s a pattern-interrupt that can pull you out of the hurly-burly of the present moment and force you to start…
Read MoreHow To Improve Your Customer Service – 7 Core Customer Service Concepts For Business Leaders
When it comes to turning your business into a vehicle for the delivery of world-class customer service, the buck stops very much with those at the top of the tree. Your employees may be out there in the trenches doing their best to serve your customers but they can only go as far as you…
Read More10 Tips For Tackling Toxic People
There’s no getting away from it. At some stage, in both your personal and professional life, you will inevitably run into one or more truly toxic people. And, though they are often portrayed in cartoonish ways in the mass media, the negative effect they can have on your life is very real indeed. Unfortunately, toxic…
Read More10 Mistakes Successful People Know Never To Repeat
Mistakes, are what enable us to learn and grow as humans. There’s no shame in making them and they happen to the best of us with a crushing inevitability. There are really only two things that matter when it comes to mistakes: How you react to them. Whether you make them again. It’s the latter…
Read MoreHow To Move The Needle By Managing Meetings Effectively
Let’s start with two simple questions: How much of your previous working week was taken up with meetings? A ballpark figure in hours will do. How many of those meetings were actually productive from your point of view? Are your answers a little unsettling? For many people, they will be little short of terrifying. It’s…
Read More4 Ways for Making the Most of Remote Work
There’s a lot to be said for the comforts of office life. Companionship and conversation are guaranteed, there’s the comforting routine of physically clocking in and out along with the shared feeling of being part of a team all pulling towards the same set of goals. With the ubiquity of global broadband and the speed…
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